West Science Interdisciplinary Studies
Vol. 2 No. 01 (2024): West Science Interdisciplinary Studies

The Influence of Leadership Style and Service Quality on Community Satisfaction

Ma'ruf, Fatmah (Unknown)
Darman, Darman (Unknown)
Suleman, Marno (Unknown)
Setiawan, Lukman (Unknown)

Article Info

Publish Date
25 Jan 2024

Abstract

This research explains the influence of leadership style and service quality on community satisfaction, by observing 53 community samples. Data were analyzed using PLS-SEM techniques via SMARTPLS version 3 software. Samples were selected and collected through purposive sampling and distributed via online questionnaire via Google form. The results show that Leadership Style has an insignificant effect, with a TStatistic value of 1.461 and P Values of 0.145, while Service Quality has a significant effect, with a TStatistics value of 16.830 and P Values of 0.000 on Community Satisfaction.

Copyrights © 2024




Citation Download
RIS
EndNote, Reference Manager, ProCite
BibTex
Latex, Jabref
Original Source
Download Original
Google Scholar
Check in Google Scholar
Journal Info
West Science Interdisciplinary Studies
Website

Abbrev

wsis

Publisher

Westscience Press

Subject

Economics, Econometrics & Finance Environmental Science

Description

Journal that publishes multidisciplinary research articles, which include: Humanities and social sciences, Business Economics, Cooperatives & Banking, Sharia Economics, Development Economics, HR Development, Taxation and Commercial Insurance, Communication, Technique, Informatics, Information ...