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All Journal Journal of Artificial Intelligence and Digital Business West Science Interdisciplinary Studies West Science Interdisciplinary Studies The Eastasouth Journal of Social Science and Humanities
Ma'ruf, Fatmah
Unknown Affiliation
Humanities Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Environmental Science Social Sciences

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The Influence of Leadership Style and Service Quality on Community Satisfaction Ma'ruf, Fatmah; Darman, Darman; Suleman, Marno; Setiawan, Lukman
West Science Interdisciplinary Studies Vol. 2 No. 01 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i01.555

Abstract

This research explains the influence of leadership style and service quality on community satisfaction, by observing 53 community samples. Data were analyzed using PLS-SEM techniques via SMARTPLS version 3 software. Samples were selected and collected through purposive sampling and distributed via online questionnaire via Google form. The results show that Leadership Style has an insignificant effect, with a TStatistic value of 1.461 and P Values of 0.145, while Service Quality has a significant effect, with a TStatistics value of 16.830 and P Values of 0.000 on Community Satisfaction.
Analisis Work Life Balance, Motivasi Kerja dan Lingkungan Kerja terhadap Kinerja Karyawan Ma'ruf, Fatmah
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 2 (2025): Mei - Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i2.726

Abstract

Penelitian ini bertujuan untuk menganalisis work life balance, motivasi kerja dan lingkungan kerja terhadap kinerja karyawan PT Bank Danamon Indonesia Tbk. Cabang Gorontalo. Metode penelitian yang dipergunakan dalam penelitian adalah metode kuantitatif dengan pendekatan deskriptif. Populasi penelitian jumlahnya 59 responden melalui penggunaan metode sensus. Menggunakan tehnik analisis regresi berganda, data penelitian dianalisis melalui program SPSS Versi 26. Hasil penelitian parsial bahwa work life balance, motivasi kerja dan lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan PT Bank Danamon Indonesia Tbk. Cabang Gorontalo. Adjusted R Square memperoleh 63,6%. Hasil penelitian yang simultan bahwa work life balance, motivasi kerja dan lingkungan kerja memiliki pengaruh positif dan signifikan terhadap kinerja karyawan PT Bank Danamon Indonesia Tbk. Cabang Gorontalo.
The Influence of Leadership Style and Service Quality on Community Satisfaction Ma'ruf, Fatmah; Darman, Darman; Suleman, Marno; Setiawan, Lukman
West Science Interdisciplinary Studies Vol. 2 No. 01 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i01.555

Abstract

This research explains the influence of leadership style and service quality on community satisfaction, by observing 53 community samples. Data were analyzed using PLS-SEM techniques via SMARTPLS version 3 software. Samples were selected and collected through purposive sampling and distributed via online questionnaire via Google form. The results show that Leadership Style has an insignificant effect, with a TStatistic value of 1.461 and P Values of 0.145, while Service Quality has a significant effect, with a TStatistics value of 16.830 and P Values of 0.000 on Community Satisfaction.
The Influence of Leadership Style and Service Quality on Community Satisfaction Ma'ruf, Fatmah; Darman, Darman; Suleman, Marno; Setiawan, Lukman
West Science Interdisciplinary Studies Vol. 2 No. 01 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i01.555

Abstract

This research explains the influence of leadership style and service quality on community satisfaction, by observing 53 community samples. Data were analyzed using PLS-SEM techniques via SMARTPLS version 3 software. Samples were selected and collected through purposive sampling and distributed via online questionnaire via Google form. The results show that Leadership Style has an insignificant effect, with a TStatistic value of 1.461 and P Values of 0.145, while Service Quality has a significant effect, with a TStatistics value of 16.830 and P Values of 0.000 on Community Satisfaction.
The Influence of Social Media Usage, Internet Access, and Mobile Device Penetration on Social Interaction Quality among Adolescents in Indonesia Ma'ruf, Fatmah; Pattiasina , Petrus Jacob; Setiawati, Rahmi; Camerling, Bella Claudia Frederika; Tuasela, Patrick Elisa
The Eastasouth Journal of Social Science and Humanities Vol. 1 No. 03 (2024): The Eastasouth Journal of Social Science and Humanities (ESSSH)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esssh.v1i03.275

Abstract

This study investigates the influence of digital technology use on the quality of social interactions among adolescents in Indonesia. A quantitative research design was employed, utilizing a cross-sectional survey method to collect data from 180 adolescents. The survey instrument included Likert scale items measuring social media use, internet access, mobile device penetration, and the quality of social interactions. Structural Equation Modeling-Partial Least Squares (SEM-PLS) was used to analyze the data. The results revealed significant relationships between digital technology use and social interaction quality, with internet access, mobile device penetration, and social media usage exerting notable influences. The findings underscore the importance of promoting responsible digital habits and fostering meaningful social connections among adolescents in an increasingly digitalized world.
Co-Authors Camerling, Bella Claudia Frederika Darman Darman Pattiasina , Petrus Jacob Petrus Jacob Pattiasina Setiawan, Lukman Suleman, Marno Tuasela, Patrick Elisa