Jurnal For Management Student (JFMS)
Vol. 3 No. 3 (2023): Journal For Management Student (JFMS)

PENGARUH HARGA DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN KOLAM RENANG D'MARMAID

Khoirunnisa, Ratu (Unknown)
Redyan Tasip, Tamam Adiyansah (Unknown)
Soaduon Hasibuan, Salim Amani (Unknown)
Sanjaya, Vicky F (Unknown)

Article Info

Publish Date
29 Jul 2023

Abstract

This research aims to explore the impact of price and service quality on customer satisfaction at the D'Mermaid Tirtayasa Swimming Pool. By carrying out this analysis, it is hoped that variables that have an important role in shaping customer satisfaction can be investigated, including aspects of price and level of service quality. The research method applied is a quantitative approach with data collection techniques using questionnaires. It is hoped that the findings from this research can provide a significant contribution in understanding and increasing the level of customer satisfaction within the D'Mermaid Tirtayasa Swimming Pool environment. Keywords: Price, Service quality, customer satsfaction

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Journal Info
Jurnal For Management Student (JFMS)
Website

Abbrev

jfms

Publisher

Universitas Singaperbangsa Karawang

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal For Management Student (JFMS) is a Journal of Management Science published by the Faculty of Economics, Management Department of Singaperbangsa University Karawang. The journal is the result of research and study of conceptual ideas in the field of Management science on contemporary legal ...