Jaminan Informasi dan Keamanan yang Lebih Baik: Studi Kasus BPJS Kesehatan

Abdul Hakim Satria Nusantara (Universitas Telkom)
Irhan Kahirul Umam (Universitas Telkom)
Muharman Lubis (Universitas Telkom)

Nuansa Informatika
Vol. 18 No. 2 (2024): Nuansa Informatika 18.2 Juli 2024

In 2021, BPJS Kesehatan experienced a significant data leak incident, where the personal data of 279 million Indonesians was leaked and traded on hacker forums. This incident has a serious impact on individual privacy and the reputation of BPJS Kesehatan. This paper analyzes the incident using the security lifecycle method, which consists of the stages of identification, analysis/assessment, protection, and monitoring. The findings suggest that weaknesses in IT security systems and a lack of continuous monitoring contributed to the leaks. Recommendations include strengthening security protocols, staff training, and implementing real-time monitoring to prevent similar incidents in the future.