Journal of Management and Administration Provision
Vol. 4 No. 2 (2024): Journal of Management and Administration Provision

Analysis of Brilink Arif Cell Agent Service towards Customer Satisfaction

Awandah, Nur (Unknown)
B, Sofyan (Unknown)
Yaqub, Rahman (Unknown)

Article Info

Publish Date
29 Aug 2024

Abstract

Customer Satisfaction of BRILink Arif Cell Agents, Rappang Branch. By using a survey method with a questionnaire distributed to customers who use the BRILink Arif Cell service. The population in this study were customers of BRILink Arif Cell Agents, Rappang Branch, carried out using the Accidental Sampling technique using the Slovin formula, so that 63 consumers were obtained as respondents. The research method uses quantitative research. The data used are primary data obtained using questionnaires, observations, interviews, and documentation. The data analysis technique used is validity and reliability test analysis, using the IBM SPSS statistical application 26.6.

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Journal Info
Journal of Management and Administration Provision
Website

Abbrev

jmap

Publisher

Pusat Studi Pembangunan dan Pemberdayaan

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Journal of Management and Administration Provision (E-ISSN: 2776-1290, P-ISSN: 2776-1282) is an open access and peer reviewed journal includes all the areas of research activities such as Public Administration, Public Services, Management Studies, Human Resource Management, Economic, Trade, Business ...