Jurnal Kajian Manajemen Bisnis
Vol 12, No 1 (2023): Jurnal Kajian Manajemen Bisnis

The role of innovation capability and social media marketing capability to improve SME’s social media performance

Sabandar, Michelle Clysia (Unknown)
Jimmy, Yohanes (Unknown)
Imran, Muhammad (Unknown)



Article Info

Publish Date
20 Nov 2023

Abstract

This study aims to determine the influence of Social Media Marketing Communication Capability, Social Media Product Development, and Innovation Capability on whether to produce Social Media Performance for SMEs Florist in Java. This quantitative study uses a purposive sampling technique that analyzes 98 respondents collected using an online questionnaire. The theory used is Resource Based Theory (RBT), where analysis techniques using SMART-PLS. The results showed that Innovation Capability did not produce Social Media Performance with a t-value of 0.618 and a p-value of 0.537. Social Media Marketing Communication Capability can also not create Social Media Performance with a t-value of 1.085 and a p-value of 0.278. Meanwhile, Social Media Product Development Capability has a significant role in creating Social Media Performance. This study concludes from these three variables, only Social Media Product Development has an essential role in producing Social Media Performance.

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Journal Info

Abbrev

jkmb

Publisher

Subject

Humanities Economics, Econometrics & Finance Social Sciences

Description

Jurnal Kajian Manajemen Bisnis (JKMB) merupakan jurnal ilmiah yang diterbitkan oleh Program Studi Manajemen Fakultas Ekonomi Universitas Negeri Padang yang menjadi media untuk mempublikasikan artikel hasil penelitian dalam bidang manajemen, bisnis dan kewirausahaan yang terbit dua kali setahun. ...