Jurnal Bisnis dan Kewirausahaan
Vol. 13 No. 2 (2024): Jurnal Bisnis dan Kewirausahaan

PROMOSI DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN WISATAWAN DAN DAMPAKNYA TERHADAP KEPUASAN

Intan Perdana, Feranita (Unknown)



Article Info

Publish Date
30 Apr 2024

Abstract

The study aims to analyze: 1) the direct influence of promotion and service quality on tourist satisfaction, 2) the direct influence of promotion and service quality on tourist decisions, and 3) the indirect influence of promotion and service quality on tourist decisions through satisfaction. This research design uses survey research. This research will be carried out in the city of Cilegon. The population in the study was all tourists in Cilegon City totaling 105 people pawned samples. Data analysis techniques using path analysis The results showed that: 1) there is a direct positive and significant influence of promotion and service quality on tourist satisfaction 2) there is a direct positive and significant influence of promotion and service quality on tourist decisions, and 3) there is a positive and significant influence indirectly on promotion and service quality on tourist decisions through satisfaction.

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Journal Info

Abbrev

jbk

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Bisnis dan Kewirausahaan adalah jurnal berkala yang diterbitkan oleh Lembaga Penelitian, Publikasi dan Pengabdian pada Masyarakat (LP3M) Nobel Indonesia. Jurnal BISNIS dan KEWIRAUSAHAAN memuat artikel dalam bidang bisnis dan kewirausahaan (yang meliputi pendidikan, pengembangan teknologi, ...