Jurnal DIALEKTIKA : Jurnal Ilmu Sosial
Vol. 22 No. 2 (2024): Jurnal Dialektika: Jurnal Ilmu Sosial

Analysis of the Quality of Administrative Services for Non-Permanent Residents in Sanur Village

Riyastini, Ni Ketut (Unknown)
Ida Ayu Putu Sri Widnyani (Unknown)
Nyoman Dwika Ayu Amrita (Unknown)



Article Info

Publish Date
31 Aug 2024

Abstract

Non-permanent residence administration is a very important aspect to ensure that every individual living in an area, even temporarily, is still registered and well served. The form of this research is descriptive research with data collection methods using three types of techniques, namely observation methods, interview methods and documentation methods. This research was conducted to find out what the quality of public services in Sanur Village is, what are the obstacles in non-permanent population administration services in Sanur Village, and what efforts are being made to overcome obstacles in Non-permanent Population Administration services in Sanur Village. Based on the research results, it can be concluded that non-permanent population administration services in Sanur Village have variations in terms of reliability and responsiveness. Furthermore, the main obstacles in non-permanent population administration services in Sanur Village include limited number of employees, technical problems such as unstable internet connections, and inconsistencies in service implementation. The local Village Government's efforts to overcome these obstacles are by carrying out continuous innovation and employee training to increase the reliability and responsiveness of services. It is recommended that the use of online media and communication applications be maximized to speed up the administration process and increase service accessibility. In addition, collecting community feedback and regular evaluation of employee performance must be further improved.   

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Journal Info

Abbrev

piani

Publisher

Subject

Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Jurnal DIALEKTIKA: Jurnal Ilmu Sosial is open access and peer-reviewed Journal, Jurnal DIALEKTIKA is a scientific journal that contains the results of theoretical research and studies on Social Sciences and Related Discipline. Managed by Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara ...