Jurnal Ilmiah Sistem Informasi dan Ilmu Komputer
Vol. 4 No. 1 (2024): Maret : Jurnal ilmiah Sistem Informasi dan Ilmu Komputer

Pengukuran Penerimaan Aplikasi Pengajuan Sertifikat NIK Menggunakan UTAUT dan Social Influence Theory

Faradewi Kirana (Unknown)
Siti Mukaromah (Unknown)
Eristya Maya Safitri (Unknown)



Article Info

Publish Date
06 Jan 2024

Abstract

The East Java Province Department of Cooperatives and SMEs is taking advantage of advances in technological developments by providing online services. One of the services is, submitting a Cooperative Identification Number Certificate. The problems and difficulties that arise can affect the cooperative's acceptance of the use of the application for a Cooperative Identification Number certificate. For this reason, research was carried out entitled Measuring the Acceptance of Applications for Submitting NIK Certificates Using UTAUT and Social Influence Theory. The choice of UTAUT and Social Influence Theory as conceptual models was based on previous research conducted by Lim et al. (2023). The testing in this research used the SEM-PLS technique and was tested on SmartPLS 4 software. The research results showed that the performance expectancy and subjective norms variables had a significant positive effect on behavioral intention and the electric word of mouth variable had a positive effect on subjective norms and perceived risk. Through this research, insight into user acceptance of the NIK Certificate Submission Application can be understood as an evaluation for improving and improving services in the future.

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Journal Info

Abbrev

juisik

Publisher

Subject

Industrial & Manufacturing Engineering

Description

Jurnal ilmiah Sistem Informasi dan Ilmu Komputer p-ISSN: 2827-8135 e-ISSN : 2827-7953 merupakan Jurnal yang diterbitkan oleh Barenlitbangda Kabupaten Semarang. Jurnal ini adalah untuk menyebarluaskan, mengembangkan dan menfasilitasi hasil penelitian mengenai bidang Ilmu Sistem Informasi dan Ilmu ...