Brawijaya Journal of Social Science
Vol. 3 No. 1 (2023): Opportunities and Challenges of Industrial Society 4.0

Navigating the Rise of Smart Tourism: Implications of Technology and Data for Sustainable Industry Growth

Hoang, Hien (Unknown)
Trang, Pham Huong (Unknown)



Article Info

Publish Date
31 Dec 2023

Abstract

This paper explores the complex landscape of smart tourism, investigating the implications of technology and data for sustainable growth within the tourism industry. Understanding the nuanced interplay between smart tourism initiatives and sustainability has become critical as the sector undergoes a paradigm shift driven by technological advancements. The paper contextualizes the emergence of smart tourism, unraveling the pivotal role of technology and data in transforming industry dynamics. Through comprehensive analysis, it examines how cutting-edge technologies including artificial intelligence, big data analytics, and the Internet of Things shape diverse aspects of tourism, from customer experience to operational efficiency. Additionally, it synthesizes evidence on the benefits of smart tourism for enhancing efficiency, sustainability, inclusiveness, experiential quality, and competitiveness across the sector. In conclusion, it contemplates future applications while underscoring the need for a balanced integration of technology and data to realize the promise of smart tourism. Further research on emerging applications, challenges, and best practices is highlighted to guide destinations towards this technology-enabled yet sustainable future.

Copyrights © 2023






Journal Info

Abbrev

bjss

Publisher

Subject

Social Sciences

Description

Our journal covers the following areas of study in the current context: Community Development, Education, and Social Transformation Cultural and Postcolonial Studies Democracy, Citizenship, and Civil Society Economy, Organization, and Society Gender and Family Studies Inclusion, Social Justice, and ...