MAGNA MEDICA: Berkala Ilmiah Kedokteran dan Kesehatan
Vol 11, No 1 (2024): February

Caring Nurse Services Increase Patient Satisfaction in the Catheterization Room

Ginting, Apri Chandra Putra (Unknown)
Saputra, Rangga (Unknown)
Haeriyah, Siti (Unknown)



Article Info

Publish Date
02 Feb 2024

Abstract

Background:  The nursing profession's caring service is one of the indicators of success in determining patient satisfaction which will have an impact on the quality of customer satisfaction in the health facility.Objective: The purpose of the study is to determine the relationship between caring nurse services and patient satisfactionMethods:  Correlational descriptive with a cross sectional approach. Results:  The results of the univariate analysis showed that caring nurse services were sufficient (53.3%) in the Catheterization Room of EMC Alam Sutera Hospital, South Tangerang City and most patients said they were satisfied (56.7%) with caring care services. The results of the bivariate analysis show that there is a strong relationship between caring nurse services and patient satisfaction in the Catheterization Room of EMC Alam Sutera Hospital, South Tangerang City in 2022 (p value: 0.001, correlation 0.579).Conclusion:   There is a strong relationship between caring nurse services and patient satisfaction in the Catheterization Room of EMC Alam Sutera Hospital, South Tangerang City

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Journal Info

Abbrev

APKKM

Publisher

Subject

Biochemistry, Genetics & Molecular Biology Health Professions Immunology & microbiology Medicine & Pharmacology Public Health

Description

Magna Medica is a medical journal of APKKM contains papers and scientific articles created as a form of realization Tridharma college. The journal is published every six months, April and October of three articles in the form of: - Research article - Case report - Literature review The scope of this ...