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All Journal MAGNA MEDICA: Berkala Ilmiah Kedokteran dan Kesehatan
Ginting, Apri Chandra Putra
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Biochemistry, Genetics & Molecular Biology Health Professions Immunology & microbiology Medicine & Pharmacology Public Health

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Caring Nurse Services Increase Patient Satisfaction in the Catheterization Room Ginting, Apri Chandra Putra; Saputra, Rangga; Haeriyah, Siti
MAGNA MEDICA Berkala Ilmiah Kedokteran dan Kesehatan Vol 11, No 1 (2024): February
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26714/magnamed.11.1.2024.01-07

Abstract

Background:  The nursing profession's caring service is one of the indicators of success in determining patient satisfaction which will have an impact on the quality of customer satisfaction in the health facility.Objective: The purpose of the study is to determine the relationship between caring nurse services and patient satisfactionMethods:  Correlational descriptive with a cross sectional approach. Results:  The results of the univariate analysis showed that caring nurse services were sufficient (53.3%) in the Catheterization Room of EMC Alam Sutera Hospital, South Tangerang City and most patients said they were satisfied (56.7%) with caring care services. The results of the bivariate analysis show that there is a strong relationship between caring nurse services and patient satisfaction in the Catheterization Room of EMC Alam Sutera Hospital, South Tangerang City in 2022 (p value: 0.001, correlation 0.579).Conclusion:   There is a strong relationship between caring nurse services and patient satisfaction in the Catheterization Room of EMC Alam Sutera Hospital, South Tangerang City
Co-Authors Haeriyah, Siti Rangga Saputra