JURNAL INTEGRASI
Vol. 16 No. 1 (2024): Jurnal Integrasi - April 2024

Analisis Kepuasan Pengguna Aplikasi PeduliLindungi Masyarakat Kota Batam Menggunakan Metode End-User Computing Satisfaction (EUCS)

Prasetyaningsih, Sandi (Unknown)
Jati, Mustika Embun (Unknown)



Article Info

Publish Date
02 Apr 2024

Abstract

Since the emergence of Covid-19 in Indonesia, one of the efforts made to break the chain of transmission is the PeduliLindungi application developed by the Ministry of Communication and Informatics to track people suspected of being exposed to Covid-19. Many factors are needed to recognize that an application is good quality. One very important factor is user satisfaction, so research is needed on measuring the level of user satisfaction with the PeduliLindungi application. By using the EUCS (End-User Computing Satisfaction) method which involves the general public of Batam City who have carried out the Covid-19 vaccination as respondents, this study aims to determine the level of user satisfaction and how much influence the EUCS variables have on the level of satisfaction for PeduliLindungi application users. The results showed that the content, accuracy, format, ease of use, timeliness and user statisfaction variable as a whole were valid and reliable with an effect of 36.4% on user satisfaction. Of the 5 hypotheses, only the timeliness variable has a significant effect on user satisfaction.

Copyrights © 2024






Journal Info

Abbrev

JI

Publisher

Subject

Other

Description

Terbit dua kali setahun pada bulan April dan Oktober: mulai Volume 10, Nomor 1, April 2018. Berisi tulisan yang diangkat dari hasil penelitian di bidang Teknologi Terapan. e-ISSN: ...