Journal of Research in Social Science and Humanities
Vol 4, No 2 (2024)

Factors Influencing Students' Higher Education: Marketing, Fees, Word of Mouth

Djoko Baruno, Agustiawan (Unknown)
Ady, Sri Utami (Unknown)
Brumadyadisty, Garry (Unknown)



Article Info

Publish Date
26 Jul 2024

Abstract

This study investigates the influence of digital marketing, tuition fees, and word-of-mouth (WOM) promotion on students' decision to choose the Faculty of Economics and Business at Dr Soetomo University. This multi-faceted decision-making process is shaped by various factors, including the interaction between digital marketing efforts, tuition fees, and WOM promotions. This study aims to understand how these factors interact and influence student choice. Using a cross-sectional survey design, data was collected from 100 undergraduate students from the Faculty of Economics and Business at Dr Soetomo University. Data was collected using a structured questionnaire distributed online via Google Forms. The results showed that digital marketing alone did not significantly influence students' decision to choose Unitomo. However, tuition fees and WOM have a significant partial impact on student choice. In addition, when considered together, digital marketing, tuition fees, and WOM significantly influence the decision-making process. The most dominant factor influencing students' decision is tuition fees. The implications of these findings suggest that while digital marketing needs to be optimised, conventional methods and word of mouth remain important in influencing student decisions. Universities should consider integrating effective digital marketing strategies with strong word-of-mouth campaigns to enhance their recruitment efforts. This study contributes valuable insights for higher education marketers and policy makers who aim to attract and retain students effectively.

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Journal Info

Abbrev

jrssh

Publisher

Subject

Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

Description

Journal Research of social science and Humanities is a peer-reviewed, international, and intercultural journal. It promotes interdisciplinary research with a primary focus on original research or reviews in humanities and social sciences. Articles are welcome in the following seven sections: ...