Journal of Information Systems and Informatics
Vol 6 No 2 (2024): June

Sentiment Analysis of Unemployment in Indonesia During and Post COVID-19 on X (Twitter) Using Naïve Bayes and Support Vector Machine

Setiawati, Putu Ayulia (Unknown)
Suarjaya, I Made Agus Dwi (Unknown)
Trisna, I Nyoman Prayana (Unknown)



Article Info

Publish Date
13 Jun 2024

Abstract

The COVID-19 pandemic has impacted health, economy, and society. Social distancing measures and quarantine policies have restricted economic activities, leading to downturns in COVID-19-affected regions and a subsequent rise in unemployment rates, particularly in urban areas. Concurrently, there has been a remarkable surge in the utilization of the X (Twitter) platform, with Indonesia ranking 6th globally in X (Twitter) users. This study aims to understand the diverse perspectives of society on unemployment and the factors influencing society's views on unemployment through sentiment analysis of X (Twitter) data. By analyzing 576,764 tweets from April 2020 to October 2023, tweets are categorized into positive, neutral, and negative classes. Classification model was built to classify tweet data by implementing TF-IDF for word weighting, and a pair of machine learning algorithms, Naïve Bayes and Support Vector Machine (SVM). Model evaluation yielded the highest accuracy of 81.5% using Naïve Bayes. The classification outcomes highlight prevalent negative perceptions of unemployment among Indonesians, totaling 50.03%. This research contributes to the literature by providing a large-scale analysis of social media data to uncover public sentiment trends and offering insights for policymakers to address unemployment and improve welfare.

Copyrights © 2024






Journal Info

Abbrev

isi

Publisher

Subject

Computer Science & IT

Description

Journal-ISI is a scientific article journal that is the result of ideas, great and original thoughts about the latest research and technological developments covering the fields of information systems, information technology, informatics engineering, and computer science, and industrial engineering ...