BanKu: Jurnal Perbankan dan Keuangan
Vol 4, No 1 (2023): Volume 4, Nomor 1, Februari 2023

The Effect of Ease of Use, Usefulness, Trust, and Security on Decisions Using M-Banking Bank Syariah Indonesia

Hasyim, Fuad (Unknown)
Sari, Intan (Unknown)
Rahayu, Nanik (Unknown)

Article Info

Publish Date
28 Feb 2023

Abstract

This study aims to analyze the effect of ease of use, usefulness, trust, and security to decision using m-banking Bank Syariah Indonesia. This study used a questionnaire to collect data and reach 100 respondents. The respondent is a customer who uses m-banking Bank Syariah Indonesia. Sample determination uses simple random sampling method, and the analysis method using multiple linear regression analysis. The results of this study are usefulness, trust, and security variables influence the decision to use m-banking Bank Syariah Indonesia. In contrast, the ease of use does not affect the decision to use m-banking Bank Syariah Indonesia. These findings indicate that the m-banking system needs to be upgraded to minimize cases of transaction errors, bugs and slow access.

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Journal Info
BanKu: Jurnal Perbankan dan Keuangan
Website

Abbrev

banku

Publisher

Universitas Siliwangi

Subject

Humanities Economics, Econometrics & Finance Social Sciences

Description

BanKu: Jurnal Perbankan dan Keuangan (P-ISSN: 2723-4347, E-ISSN: 2723-4355 merupakan peer-reviewed journal yang mempublikasikan artikel-artikel ilmiah yang merupakan hasil penelitian ilmiah dengan fokus dari hasil penelitian dan scope bidang kajian perbankan dan keuangan dari berbagai kalangan ...