International Journal of Economy, Education and Entrepreneurship (IJE3)
Vol. 3 No. 3 (2023): International Journal of Economy, Education and Entrepreneurship

THE INFLUENCE OF INSTAGRAM ADVERTISING MEDIA, SERVICE QUALITY AND SALES PROMOTION ON CUSTOMER LOYALTY FOR CLASSIC NYOCLATE BEVERAGE PRODUCTS IN TULUNGAGUNG DISTRICT

Supriyono, Supriyono (Unknown)
Haryanti, Nik (Unknown)



Article Info

Publish Date
12 Dec 2023

Abstract

The aim of this research is to determine the influence of Instagram advertising media, service quality and sales promotions on customer loyalty for classic chocolate drink products in Tulungagung Regency. The sample in this research was 81 consumers. The sampling technique uses purposive sampling, namely a technique for determining samples with certain considerations. Data analysis uses multiple regression tests. The results of the research show that there is an influence of Instagram advertising media on customer loyalty for Nyoklat Classic drink products in Tulungagung Regency, there is an influence of service quality on customer loyalty for Nyoklat Classic drink products in Tulungagung Regency, there is an influence of sales promotions on customer loyalty for Nyoklat Classic drink products in Tulungagung Regency and There is an influence of Instagram advertising media, service quality and sales promotions on customer loyalty for Nyoklat Classic drink products in Tulungagung Regency.

Copyrights © 2023






Journal Info

Abbrev

home

Publisher

Subject

Economics, Econometrics & Finance Education Other

Description

International Journal of Economy, Education and Entrepreneurship (IJE3) is a peer-refereed open-access international journal which has been established for the dissemination of state-of-the-art knowledge in the field of Economy and Education. Starting from 2021, IJE3 would be published Three times ...