Interdisciplinary Social Studies
Vol. 3 No. 3 (2024): April-June 2024 (Regular Issue)

Legal protection of personal data in e-commerce online transactions with the paylater method

Purwanto, Erix (Unknown)
Adzikri, Muhamad Wildan (Unknown)
Permana, Choerul Gilang (Unknown)
Marlina, Tina (Unknown)
Handiriono, Rd. (Unknown)



Article Info

Publish Date
25 Jun 2024

Abstract

The internet has been widely used in Indonesia as a support for communication and information in various electronic media. The rapid development of the times makes technology even more increasing. This gave rise to several e-commerce applications in online sales and purchases  such as Shopee, Tokopedia, Akulaku, Traveloka, and many others, some of these  e-commerce  applications have features that can make it easier for consumers to make buying and selling transactions, namely the Paylater feature. The focus of this research is to find out about the legal protection of personal data to consumers and the efforts made to the parties in an e-commerce transaction  using the PayLater method. This research uses the Normative Juridical method and applies legislative and conceptual approaches. The results of the research obtained found that legal protection for PayLater Credit service users is contained in the regulations of Law No. 8 of 1999 concerning Consumer Protection, POJK Number 77 / POJK.01 / 2016 and Law No. 19 of 2016 concerning Electronic Information and Transactions. And in Law Number 27 of 2022 concerning Personal Data Protection. Meanwhile, PayLater Credit dispute resolution is more effectively implemented with the APS (Alternative Dispute Resolution) method, one of which is by creating a PSD (Online Dispute Resolution) institution.

Copyrights © 2024






Journal Info

Abbrev

iss

Publisher

Subject

Environmental Science Languange, Linguistic, Communication & Media Public Health Social Sciences

Description

nterdisciplinary Social Studies (ISS) is an interdisciplinary publication of social studies and writing which publishes papers to international audiences of social researchers. ISS aims to provide a forum for scholarly understanding of social studies and plays an important role in promoting the ...