Jurnal Komunikasi
Vol. 2 No. 6 (2024): Juni

ANALIS ITSM PADA LAYANAN SISKOHAT DENGAN MENGGUNAKAN METODE ITIL

Sri Rahayu (Unknown)
Sutabri, Tata (Unknown)

Article Info

Publish Date
31 May 2024

Abstract

This research discusses the analysis of Information Technology-based Smart Kemenag application service management using the ITIL 3 framework. The research was conducted with the aim of increasing satisfaction with Smart Kemenag application services in smart kemenag applications. The method used in this research is descriptive qualitative with data collection techniques through interviews and observation.

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Journal Info
Jurnal Komunikasi
Website

Abbrev

komunikasi

Publisher

CV. Adiba Aisha Amira

Subject

Social Sciences

Description

Jurnal Komunikasi menerbitkan artikel penelitian dari berbagai topik dalam ilmu komunikasi. Jurnal merupakan ruang interdisipliner yang mewadahi penelitian terkait komunikasi dan media yang tidak terbatas pada komunikasi interpersonal, komunikasi massa, periklanan, strategi komunikasi, dan studi ...