Journal Of Economic Sciences (Ekuisci)
Vol 1 No 5 (2024): Vol 1 No. 5 Mei 2024

Improving Frontliner Performance through Digital Financial Literacy Strategy

Sidik Nusannas, Iman (Unknown)
Sojanah, Janah (Unknown)
Koku Dabi, Rowland Seyram (Unknown)
Yusuf Maulana, Dede (Unknown)



Article Info

Publish Date
17 May 2024

Abstract

This study aims to develop a plan for increasing staff performance at a private bank in Bandung by promoting financial digital literacy. 242 frontliners were chosen as the sample via proportionate random selection for this quantitative descriptive study. Data were evaluated using the AMOS 24 Structural Equation Model (SEM). The findings demonstrated that self efficacy, engagement, and ability all have a positive and significant impact on frontline workers' performance, with digital financial literacy serving as an effective intermediary. Based on the study's findings, a private bank performance improvement model that combines self-efficacy, employee engagement, ability, and financial digital literacy has been identified.

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Journal Info

Abbrev

ekuisci

Publisher

Subject

Economics, Econometrics & Finance

Description

is a peer-reviewed journal that publishes scientific articles in the field of economics. Articles published in the Ekuisci Journal include original scientific research results (top priority), new scientific review articles (not priority), and the results of studies in the field of ...