Indonesian Journal of Interdisciplinary Research in Science and Technology (MARCOPOLO)
Vol. 2 No. 9 (2024): September 2024

Fatigue, Stress, and Job Satisfaction in the Air Traffic Controller (ATC) Work

Atmaka, Ekky Widha (Unknown)



Article Info

Publish Date
30 Sep 2024

Abstract

This study explores the relationship between fatigue, stress, and job satisfaction among Air Traffic Controllers (ATCs). ATCs often experience physical and mental fatigue due to irregular work schedules, frequent shift changes, and high workload. Fatigue is defined as a state of exhaustion that affects alertness and decision-making abilities, increasing the risk of errors. Factors such as lack of sleep, time pressure, and the need to coordinate with multiple parties exacerbate stress. The research also shows that job satisfaction, which is crucial for psychological well-being, is influenced by levels of fatigue and stress. Low job satisfaction leads to burnout and reduced motivation, negatively impacting air traffic management. However, factors such as adequate rest, a supportive work environment, and fair compensation enhance job satisfaction. A quantitative research method was used, employing tools like the Fatigue Assessment Scale (FAS), Samn-Perelli 7-Point Scale, and Karolinska Sleepiness Scale. The results indicate that workload and stress are the main contributors to fatigue, with stress peaking during heavy air traffic periods. ATCs with higher job satisfaction demonstrated better stress-coping mechanisms. Recommendations include fatigue risk management programs, improved shift planning, adequate rest facilities, and psychological support. This study provides insights into the importance of mitigating fatigue and stress to enhance job satisfaction and operational safety.

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Journal Info

Abbrev

marcopolo

Publisher

Subject

Humanities Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Education Social Sciences

Description

The Indonesian Journal of Interdisciplinary Research in Science and Technology (MARCOPOLO) is an open-access and peer-reviewed journal, published by Formosa Publisher, which is a platform for dissemination of research results from multidisciplinary research regarding education, business, religion, ...