JURNAL KEMUNTING
Vol 5 No 2 (2024): JURNAL KEMUNTING

MANAJEMEN KOMPLAIN DAN PENANGANAN KELUHAN DALAM PELAYANAN PUBLIK

Muhammad Taufiq Razali (Unknown)

Article Info

Publish Date
17 Aug 2024

Abstract

The handling and the management of complaint in public service is an effort made to create a clean and efficient government. This is intended to increase the welfare and create the justice and certainty to fulfill the needs of public as citizens. For the reasons of the sustainability of giving public service and protecting the citizens’ rights from the possibility of doing disabuse in the practice of public service, it is necessary to have the management of complaint, and the management the conflicts which may arise among the public and bureaucracy.

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Journal Info
JURNAL KEMUNTING
Website

Abbrev

IAN

Publisher

Universitas Karimun

Subject

Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Jurnal Kemunting ini disediakan sebagai wadah publikasi hasil penelitian-penelitan dari Mahasiswa, Guru dan Dosen untuk memenuhi salah satu unsur Tridarma Perguruan Tinggi. Adapun yang menjadi fokus publikasi Jurnal Kemunting ini adalah Kebijakan Publik, Pelayanan Publik, Politik, Ekologi ...