Society
Vol 11 No 2 (2023): Society

Pemetaan dan Analisis Sentimen E-Government pada Pemerintah Daerah di Indonesia: Mapping and Analyzing E-Government Sentiments in Local Governments in Indonesia

Joko Widodo (Universitas 17 Agustus 1945 Surabaya)
Kusnan Kusnan (Universitas 17 Agustus 1945 Surabaya)



Article Info

Publish Date
31 Dec 2023

Abstract

This study aims to comprehensively map and evaluate the quality of E-Government services in local governments throughout Indonesia, focusing on public perceptions. Employing a descriptive method and qualitative approach, data collection involves non-participant observation. Researchers observed the implementation of E-Government within provincial-level local governments participating in the 2021 Electronic-Based Government Systems evaluation through Google Play. Data analysis utilizes an interactive model to provide nuanced insights. The findings reveal that E-Government implementation in Indonesian provincial governments is primarily concentrated within the E-Service category, comprising 50% or 89 applications. The most advanced category is E-Information, encompassing 38% or 67 applications. However, the E-Participation category is notably underrepresented, with only 15% or 19 applications implemented by provincial governments in Indonesia. This study contributes to a deeper understanding of Indonesia’s current landscape of E-Government services. It underscores the importance of further developments, particularly in promoting citizen participation and engagement.

Copyrights © 2023






Journal Info

Abbrev

society

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Society (ISSN 2338-6932 Print, ISSN 2597-4874 Online) is a biannual, peer-reviewed, open-access journal published by the Social Engineering Laboratory, Faculty of Social and Political Sciences, Universitas Bangka Belitung. It focuses on Studies in Human Society, covering fields like Sociology, ...