Jurnal Ilmiah Edunomika (JIE)
Vol 7, No 1 (2023): EDUNOMIKA : Vol. 07, No. 01, 2023

KEPUTUSAN PEMBELIAN NAAVAGREEN NATURAL SKINCARE DITINJAU DARI STORE ATMOSPHERE , BRAND AMBASSADOR DAN KUALITAS PELAYANAN ( Studi Pada Pelanggan Naavagreen Natural Skincare Cabang Kartasura )

Eni Lestari (Universitas Islam Batik Surakarta)
Sarsono Sarsono (Universitas Islam Batik Surakarta)
Fithri Setya Marwati (Universitas Islam Batik Surakarta)



Article Info

Publish Date
08 Mar 2023

Abstract

This study aims to determine the effect of store atmosphere, brand ambassadors and service quality on purchasing decisions at the Naavagreen Beauty Clinic, Kartasura Branch. Quantitative approach used in this research. The population in this study is Naavagreen Natural Skincare customers who have purchased products and used treatment services at the Naavagreen Clinic at least 2 times. The population in this study is not known with certainty. The sample in this study was 100 respondents, and the sampling technique used was purposive sampling. With the help of SPSS statistics 25, data analysis in this study included classical assumption tests (normality, multicollinearity, and heteroscedasticity), multiple linear analysis, model feasibility test (F test), t test and coefficient of determination (R2). The results of this study show that partially the store atmosphere, brand ambassador and service quality have a positive and significant effect on purchasing decisions, whereas in the t test brand ambassadors do not have a significant effect on purchasing decisions. Store atmosphere has a positive and significant effect on purchasing decisions, and service quality has a positive and significant effect on purchasing decisions Keywords : Purchase decision, store atmosphere, brand ambassador and service quality

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Journal Info

Abbrev

jie

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

Description

Jurnal Ilmiah EDUNOMIKA dengan ISSN 2598-1153, diterbitkan 2 (dua) kali setahun (Pebruari dan Agustus) oleh LPPM STIE AAS Surakarta bekerjasama dengan Pusat Kajian Pendidikan dan Ekonomi (PUSKAPE), Yayasan Keluarga Muslim Al Azarul Ulum Sukoharjo. Terbit pertama pada bulan Pebruari 2017. Redaksi ...