<![CDATA[Since the COVID-19 pandemic emergency hit various regions in Indonesia, many public services were hampered due to the impact of the implementation of strict social distancing rules. One of the public services affected is the library as a medium of information in the community. As a result, as an information provider agency, libraries are required to adapt in dealing with these regulations, so that libraries can be accessed flexibly under any conditions. On this basis, the researchers conducted more in-depth research related to the re-strategy of library services during the pandemic. The research method used in this study is a phenomenological approach. From the results of this study, the researchers revealed that the Central Library of UIN Malang as a medium of information among academics has formulated several strategies, including innovation initiatives in the library service system. For example, the innovation of electronic journals as an alternative service for digital literature access media in providing easy open access to electronic journals. And the innovation of the UIN Malang Library telegram group as a medium for the latest information about library services. As a result, it shows that the two services are quite effective and efficient to be applied during the critical period of the COVID-19 pandemic. Semenjak pandemi COVID-19 melanda berbagai daerah di Indonesia, banyak layanan publik yang terhambat akibat dampak dari pemberlakuan aturan ketat social distancing. Salah satu layanan publik yang terkena imbasnya ialah perpustakaan sebagai media informasi di masyarakat. Akibatnya, sebagai instansi penyedia informasi, perpustakaan diharuskan beradaptasi dalam menyiasati adanya aturan tersebut, sehingga perpustakaan secara fleksibel dapat diakses dalam kondisi apapun. Dengan dasar inilah, peneliti melakukan riset mendalam terkait re-strategi pelayanan perpustakaan di masa pandemi. Metode penelitian yang digunakan dalam penelitian ini ialah pendekatan fenomenologi. Dari hasil penelitian tersebut, peneliti mengungkapkan bahwa Perpustkaan Pusat UIN Malang sebagai media informasi di kalangan akademisi, telah memformulasikan beberapa strategi, termasuk inisiatif untuk berinovasi pada sistem layanan perpustakaan. Misalnya, inovasi jurnal elektronik e-journal sebagai layanan alternatif media akses literatur digital dalam memberikan kemudahan open access jurnal elektornik. Serta inovasi group telegram UIN Malang Library sebagai media informasi terkini tentang pelayanan perpustakaan. Alhasil, menunjukkan bahwa kedua layanan tersebut terbilang cukup efektif dan efisien untuk diterapkan pada masa genting pandemi COVID-19.]]>
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