El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Vol. 5 No. 11 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam

Pengaruh Kepuasan Kerja, Budaya Organisasi, dan Kecerdasan Emosional Terhadap Kinerja Karyawan

Dyah Muktiningtyas Sari (Unknown)
Suhana (Unknown)

Article Info

Publish Date
03 Nov 2024

Abstract

This study aims to assess the influence of job satisfaction, organizational culture and emotional intelligence on employee performance. The research was conducted at GERAI INDOSAT OOREDOO SEMARANG using employees from the call center digital care division as samples. Convenience sampling was the method used to select samples. Data validity testing utilized factor analysis. Data analysis was performed using SPSS version 27.0 software. The research results indicate that job satisfaction significantly affects employee performance. Additionally, organizational culture also plays a role in influencing employee performance, and emotional intelligence also have a significant impact on employee performance. This study contributes both theoretically and practically.

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Journal Info
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Website

Abbrev

elmal

Publisher

Institut Agama Islam Nasional Laa Roiba Bogor

Subject

Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

Description

El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam mempublikasi hasil riset dan kajian terkini bidang ekonomi, keuangan, manajemen dan bisnis Islam. Mulai 2011, jurnal ini terbit tiga kali setahun setiap Maret, Juli dan November. Jurnal ini dikelola oleh Pusat Riset dan Kajian Strategis (PRKS) Masyarakat ...