The Influence of Quality Management Systems on the Success of Information Technology

Deitje S Pongoh (Politeknik Negeri Manado, Indonesia)
Keira Revalin Kantale (Politeknik Negeri Manado, Indonesia)
Anastasya Kole (Politeknik Negeri Manado, Indonesia)
Christian Ivander Wowor (Politeknik Negeri Manado, Indonesia)
Gio Wonda (Politeknik Negeri Manado, Indonesia)

jurnal syntax admiration
Vol. 5 No. 10 (2024): Jurnal Syntax Admiration

Regarding the influence of quality management systems on the success of information technology (IT), it can be started by explaining the importance of quality in the development and implementation of IT systems. In the context of modern business, information technology plays a very important role in supporting operations, increasing efficiency, and providing competitive advantage. However, to ensure that IT systems truly support these goals, quality in every aspect of IT development and management must be maintained. This study aims to analyze the influence of quality management systems on the success of information technology. In an increasingly complex business environment, the quality of information technology is a determining factor in achieving organizational goals. An effective quality management system is expected to increase efficiency, reduce risk, and ensure that results are in accordance with predetermined specifications.