Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal)
Vol. 16 No. 2 (2022): Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal)

The Importance of Communication Process in Negotiation

Rizka Adinda (Business Administration Study Program, Faculty of Political and Social Sciences, Universitas Padjadjaran)
Cecep Safa'atul Barkah (Business Administration Study Program, Faculty of Political and Social Sciences, Universitas Padjadjaran)
Nurillah Jamil Achmawati Novel (Business Administration Study Program, Faculty of Political and Social Sciences, Universitas Padjadjaran)



Article Info

Publish Date
29 Nov 2022

Abstract

Negotiations that involve two or more parties in reaching an agreement cannot go off from the communication in its process. Therefore, excellent and practical communication skills will make negotiations effective as well. This study aims to analyze the importance of the communication process in negotiation through the qualitative descriptive method, or more accurately, a secondary data analysis method using existing data, and then express into words that describe the essential role of the communication process in negotiation. The study results showed that negotiation, as one business activity involving two or more parties in its process, cannot be separated from communication to reach a mutual agreement. Therefore, communication is exchanging messages from one party to another. Therefore, communication plays a vital role in negotiations. A negotiator with good communication skills must be able to convey a message that the other party quickly understands and also be able to read or understand the intent of the message sent by another party, both verbally and non-verbally. Thus, both parties can compromise so that an agreement meets each party's needs as expected. Based on the results obtained, the communication process in negotiations is one of the critical success factors that aim to reach an agreement beneficial for each party involved.

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Journal Info

Abbrev

jebe

Publisher

Subject

Economics, Econometrics & Finance

Description

The focus areas of the journal include, but are not limited to: Economic theories and models: The journal welcomes articles that explore and analyze economic theories, models, and frameworks to understand the behavior of markets, industries, and economies. Management practices and strategies: ...