Jurnal Indonesia Sosial Teknologi
Vol. 5 No. 11 (2024): Jurnal Indonesia Sosial Teknologi

Analysis of Service Quality of Mitra Mart Online Vegetable Store Using E-Servqual & Importance Performance Analysis (IPA) Method

Fahroby Adnan (Universitas Jember)
Katarina Leba (Universitas Jember)
Beny Prasetyo (Universitas Jember)



Article Info

Publish Date
11 Dec 2024

Abstract

The implementation of online learning necessitates the provision of adequate IT infrastructure support and the dissemination of awareness among all relevant parties, including lecturers, students, and parents. The prevailing pandemic situation has underscored the necessity for such measures encourages the adoption of online learning. Learning Management System (LMS), often referred to as e-learning, plays an important role in facilitating this transition. Another critical aspect to consider is user readiness and acceptance. The Technology Readiness and Acceptance Model (TRAM) is a method that can be used to analyze these factors. This study utilizes TRAM to evaluate the readiness and acceptance of LMS, focusing specifically on lecturer users in the East Java Province area, encompassing both public and private universities. The purpose of this article is to assess the level of readiness and acceptance of LMS among lecturers in East Java and to identify factors influencing their adoption. The findings reveal that the level of readiness among lecturers in adopting LMS tends to be low. Furthermore, several hypotheses related to the use of LMS by lecturers are explored, providing insights into the factors influencing technology adoption in higher education.

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Journal Info

Abbrev

jist

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Jurnal Indonesia Sosial Teknologi is a peer-reviewed academic journal and open access to social (Education, Economic, Law, Comunication, Management and Humaniora) and Technology . The journal is published monthly once by CV. Publikasi Indonesia. Jurnal Indonesia Sosial Teknologi provides a means for ...