This article discusses the digitalization of performance services for State Civil Apparatus employees at the Regional Personnel Education and Training Agency of Grobogan Regency. Digitalization of performance services is needed to follow up on Grobogan Regent Regulation Number 40 of 2019 concerning Electronic-Based Government System Governance (SPBE). In implementing the digitalization of performance services for State Civil Apparatus employees in the Grobogan Regency, problems are still found in performance assessments that are less objective and not in line with organizational assessments. The theory used is the successful elements of digitalization from Indrajit (2006), which consists of Support, Capacity and Value with qualitative research methods to obtain data. The results of the study show that the support of the Grobogan Regency Government is not optimal because it does not yet have a Regent Regulation that regulates performance assessments using the e-Kinerja application. In addition, from the capacity aspect, there is still a lack of supporting devices in the form of computers in the field of apparatus performance assessments and awards at the Regional Personnel Education and Training Agency of Grobogan Regency. From the Value aspect, the benefits felt by the government and State Civil Apparatus at the Regional Education and Training Personnel Agency have been widely felt, especially for employees with functional positions who have been facilitated in managing their credit score assessments through the e-Kinerja application. Based on these findings, it can be concluded that the implementation of digitalization of State Civil Apparatus employee performance services at the Regional Education and Training Personnel Agency in Grobogan Regency is not yet optimal in terms of support and capacity because problems related to the legal basis and lack of information technology infrastructure are still found.
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