Nusantara Science and Technology Proceedings
7st International Seminar of Research Month 2022

Student Consumerism Attitudes towards Higher Education

Raden Johnny Hadi Raharjo (Faculty of Economics and Business, University Pembangunan Nasional “Veteran” Jawa Timur, Surabaya 60294, Indonesia)
G. Oka Warmana (Faculty of Economics and Business, University Pembangunan Nasional “Veteran” Jawa Timur, Surabaya 60294, Indonesia)
Anandya Zalva Yunnafisah (Faculty of Economics and Business, University Pembangunan Nasional “Veteran” Jawa Timur, Surabaya 60294, Indonesia)
Andrew Baihaqi Firdaus (Faculty of Economics and Business, University Pembangunan Nasional “Veteran” Jawa Timur, Surabaya 60294, Indonesia)



Article Info

Publish Date
20 May 2023

Abstract

Contemporary society contends that consumption is the backbone of our way of life. It is not solely an indicator of an individual or group's social standing, but also functions as a means of addressing issues, creating significance in our surroundings, and even developing personal identities. The ubiquitous influence of consumerism has broadened the definition of commodities to include non-tangible services. When services become commodities, providers tend to prioritize consumer service-oriented activities to attract and retain clients driven by market ideology. This model has been adopted by higher education institutions, such as universities, resulting in consumerist behavior by students seeking educational products and services. Therefore, this study aims to examine student consumerist behavior. A quantitative methodology was employed, and the sample consisted of 500 respondents. The survey revealed that students exhibit consumerist tendencies regarding the educational services offered by universities. Consumerism is linked to lecturer expectations, job readiness, and grades, but not student accountability.

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Journal Info

Abbrev

nuscientech

Publisher

Subject

Agriculture, Biological Sciences & Forestry Chemical Engineering, Chemistry & Bioengineering Economics, Econometrics & Finance Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Medicine & Pharmacology

Description

NST Proceeding supports regional research communities to globalise their findings in Science and Technology by providing an open access, online platform in line with international publishing standards and indexing scholarly conference proceedings. The current emphasis of the NST Proceeding includes ...