Router : Jurnal Teknik Informatika dan Terapan
Vol. 2 No. 4 (2024): Desember: Router: Jurnal Teknik Informatika dan Terapan

Analisis Pengukuran Kualitas Produk Terhadap Aplikasi Shopee Menggunakan Metode Kuantitatif

Omar Da’i Fananda (Unknown)
Tata Sutabri (Unknown)



Article Info

Publish Date
28 Nov 2024

Abstract

This study aims to analyze the effect of product quality on purchasing decisions on the Shopee application. With the increasing use of e-commerce platforms, understanding the factors that influence consumer satisfaction and decisions is very important. The method used in this study is a quantitative approach with a descriptive design. The study population consisted of Shopee users who had made purchases, with a sample of 300 respondents taken through a purposive sampling technique. Data were collected using a questionnaire consisting of questions about product quality, reviews, prices, and purchasing decisions. Data analysis was carried out using multiple regression to test the relationship between independent and dependent variables. The results showed that product quality had a positive and significant effect on purchasing decisions, with a T-statistics value of 6.154. In addition, the promotion variable also contributed significantly to purchasing decisions. These findings indicate that improving product quality can increase consumer purchasing interest and purchasing decisions on Shopee. This study suggests that Shopee focus on improving product quality and promotional strategies to attract more customers and increase user satisfaction.

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Journal Info

Abbrev

Router

Publisher

Subject

Computer Science & IT

Description

Jurnal ini fokus mempublikasikan berbagai hasil penelitian dari berbagai disiplin ilmu di bidang Teknik Informatika dan ilmu terapan. ...