Instal : Jurnal Komputer
Vol 15 No 02 (2023): Instal : Jurnal Komputer Periode (Juli-Desember)

CHATBOT DESIGN BASED ON RULES TO SUPPORT MEDICAL INFORMATION SERVICE AT PT. REKSA NUSINDO SEJAHTERA

Arianto, Habib (Unknown)
Panjaitan, Dodi Syahputra (Unknown)
Ayuningsih, Ekatri (Unknown)
Rahma, Maulidya (Unknown)



Article Info

Publish Date
31 Dec 2023

Abstract

PT Reksa Nusindo Sejahtera is a medical appliances company that sells health and medical devices for personal and public use. PT Rekza Nusindo sells medical appliances by implementing web-based applications to enhance its own branding. However, the provision of information on the website pages is often a question for its consumers so it seems that web-based applications are still less interactive in serving consumers within 24 hours. The AI chatbot will be implemented to support the information service at the PT Reksa Nusindo Sejahtera. PT Recsa Nusindos use the AI Chatbot service to make much more efficient, increase customer satisfaction and improve operational efficiency. The design of AI chatbots using the Watson Assistant Service will be deployed on the website of PT reksa nusindos to support information and respond to questions asked by consumers related to medical appliances quickly and accurately.

Copyrights © 2023






Journal Info

Abbrev

Instal

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

Focus And Scope Instal : Jurnal Komputer is a peer-reviewed scientific journal published by CV. Cattleya Darmaya Fortuna which has been published since 2009. The aim of this journal is to publish high-quality articles dedicated to all aspects of the latest outstanding developments in the field of ...