International Journal of Emerging Issues in Islamic Studies
Vol. 4 No. 2 (2024): December 2024

Impact of Haikal Hassan Endorsement on Repurchase Intention of Pizza Hut Muslim Consumers: Mediated by Religiosity

Bahri, Syamsul (Unknown)
Nasution, Juliana (Unknown)
Marliyah, Marliyah (Unknown)



Article Info

Publish Date
30 Dec 2024

Abstract

The controversy surrounding Haikal Hassan's endorsement of Pizza Hut products in Indonesia has sparked debates about the intersection of religious influence and consumer behaviour in the Muslim market, particularly following public concerns about the brand's perceived connection to Israel through its parent company's business relations. This situation raises questions about how religious figures' endorsements impact Muslim consumers' purchasing decisions, especially when promoting international food brands that face scrutiny over their global business affiliations. This research aims to quantitatively measure the effect of Haikal Hassan's endorsement on Muslim consumers' repurchase intention for Pizza Hut products, considering religiosity as an intermediary variable. Using a quantitative method with an explanatory design, this research involved 100 respondents of Pizza Hut Muslim consumers in Indonesia, which were determined using a purposive sampling approach. Information was obtained from a structured questionnaire and then examined using Path Analysis with SmartPLS version 4. According to the results, endorsement has a positive and significant effect on repurchase intention but a negative and significant effect on religiosity. On the other hand, religiosity has a negative and significant impact on repurchase intention and also significantly mediates the effect of endorsement on repurchase intention. These findings contribute to the understanding of Muslim consumer behaviour and the role of religiosity in marketing, and this can be a reference for companies in developing more appropriate marketing tactics that are sensitive to the religious values of Muslim consumers in Indonesia.

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Journal Info

Abbrev

ijeiis

Publisher

Subject

Religion Social Sciences

Description

IJEIIS invites authors interested in Islamic Studies and its relation to share their research, scientific article, and study with broader society and global readers. The result of the research is expected to contribute to the development of the Emerging Issues in Islamic Studies both theoretically ...