Research Horizon
Vol. 5 No. 1 (2025): Research Horizon - February 2025

The Impact of Digital Banking on Millennials' Financial Decision Making

Rozaki, Deki (Unknown)
Sarjono, John (Unknown)
Raharjo, Susilo Toto (Unknown)
Perdhana, Mirwan Surya (Unknown)



Article Info

Publish Date
27 Dec 2024

Abstract

This study examines the impact of digital banking on the financial decision-making processes of millennials, addressing key challenges and opportunities. Through a mixed-methods approach, including surveys and interviews, we explore how accessibility, financial literacy, and behavioural patterns are shaped by digital banking tools. Our findings reveal that digital banking significantly enhances financial engagement among millennials, leading to more informed decisions and improved financial literacy through integrated educational resources. However, it also highlights a tendency toward impulsive spending and a lack of understanding of complex financial products. These dual influences underscore the need for financial institutions to develop user-friendly platforms that promote responsible financial behaviours. This research contributes to the understanding of how digital banking can be leveraged to support effective financial decision-making in a tech-savvy generation.

Copyrights © 2025






Journal Info

Abbrev

RH

Publisher

Subject

Arts Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

Description

The journal aims to make significant contributions to applied research and knowledge across the globe through the publication of original and high-quality research articles. It publishes original research articles, reviews, mini-reviews, case reports, letters to the editor, and commentaries, thereby ...