Jurnal Psikologi Teori dan Terapan
Vol. 15 No. 03 (2024): Jurnal Psikologi Teori dan Terapan

Consumer Trust and Consumptive Behavior in Online Shopping among Students

Anggun, Anggun Citra Mahgfiroh (Unknown)
Hardiansyah, Eko (Unknown)



Article Info

Publish Date
21 Nov 2024

Abstract

Background: In an online learning environment, consumer trust is crucial for helping consumers understand perceptions of risk and repercussion. Objective: to determine the relationship between consumer trust and consumptive behavior of students. Method: This research uses a correlational quantitative approach that aims to determine the relationship between two or more variables. The sampling method in this study used a random sampling approach, with a total sample size of around 241 students consisting of 34 men and 207 women. Results: According to the findings, the majority of students had moderate levels of consumer trust (59.8%) and consumptive behavior (80.9%). A coefficient value of 0.426 indicates a reasonably significant correlation between the two variables in the data analysis test. There is 0.000 p-value between student’s consumer trust and consumptive behavior, with an alpha of 5%, we can conclude that the correlation between the two variables is significant since 0.000>0.05, Conclusion: According to the findings, the likelihood of engaging in consumptive behavior when shopping online increases with consumer trust.

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Journal Info

Abbrev

jptt

Publisher

Subject

Education Public Health Social Sciences

Description

JPTT: Jurnal Psikologi Teori dan Terapan accepts manuscript research results in the fields of educational psychology, developmental psychology, clinical psychology, social psychology, industrial & organizational psychology, but not limited to: Personality and Learning Learning Interventions Teaching ...