Jurnal Ilmiah Manajemen Kesatuan
Vol. 12 No. 6 (2024): JIMKES Edisi November 2024

The Effect of Social Media Marketing and e-WOM on Interest in Visiting Lon Beach

Rahmawati, Lusy (Unknown)
Aguilika, Deykha (Unknown)



Article Info

Publish Date
30 Nov 2024

Abstract

This study aims to analyze the influence of Social Media Marketing (SMM) and electronic word of mouth (e-WOM) on interest in visiting Lon Beach, Malang. The research sample consisted of 100 respondents determined using purposive sampling technique. Data were collected through a questionnaire measured using a Likert scale and analyzed using multiple linear regression with SPSS version 25. The results showed that SMM and e-WOM significantly influenced interest in visiting, both partially and simultaneously. The Adjusted R Square value of 0.617 indicates that 61.7% of the variation in interest in visiting can be explained by SMM and e-WOM, while the remaining 38.3% is influenced by other factors. The results of the hypothesis test show that SMM has a positive and significant influence on interest in visiting with a regression coefficient value of 0.496. Similar things were found in e-WOM with a coefficient value of 0.558. Simultaneously, these two variables have a mutually supportive relationship in increasing interest in visiting, as evidenced by the calculated F value of 80.603. This study confirms that effective social media marketing strategies and positive reviews from e-WOM can significantly increase public awareness and interest in visiting Lon Beach, Malang. These results provide important implications for tourism managers in designing digital-based marketing strategies.

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Journal Info

Abbrev

jimkes

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI ...