JEKPEND Jurnal Ekonomi dan Pendidikan
Vol 7, No 2 (2024): Juli

Social Media Marketing, Custumer Enggagement, E-Wom Terhadap Re-Puchase Intention Pada Institute Kopi Café Makassar

Khaeril, Khaeril (Unknown)
Nursyamsi, Nursyamsi (Unknown)
Qadriah, Nurul nurulqadriah13@gmail.com (Unknown)
Nessa, Happy (Unknown)
Faulina, Irviani (Unknown)
Lutfi, Alim (Unknown)



Article Info

Publish Date
31 Jul 2024

Abstract

This research aims to gain new knowledge and analyze the influence of social media marketing, customer engagement, and electronic word-of-mouth (e-WOM) on re-purchase intention. This type of research uses quantitative research with a survey approach. The population in this research are consumers found in Makassar Café Coffee Institute. The sampling technique uses purposive sampling with a total of 125 respondents. Data collection was carried out by distributing questionnaires directly and distributing Google forms to customers. The analysis technique used is Smart PLS 3.0 Software.Results show that: (1) Social Media Marketing has a negative but not significant influence on Re-Purchase Intention; (2) Customer Engagement has a positive and significant effect on Re-Puchase Intention; (3) e-Wom has a positive but not significant effect on Re-Puchase Intention.

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Journal Info

Abbrev

JEKPEND

Publisher

Subject

Economics, Econometrics & Finance Education Social Sciences

Description

JEKPEND: Jurnal ekonomi dan pendidikan merupakan jurnal ilmiah yang memuat tulisan berupa gagasan ilmiah dan hasil hasil penelitian dalam bidang ekonomi dan pendidikan. Scope tulisan meliputi kajian pendidikan ekonomi, ilmu ekonomi, pengembangan kurikulum pendidikan ekonomi, model dan media ...