Publisia: Jurnal Ilmu Administrasi Publik
Vol. 9 No. 2: OKTOBER 2024

Application of the smart government concept in Indonesia

Santosa, Mohammad Rizky Nur (Unknown)
Husein, Rahmawati (Unknown)
Nurmandi, Achmad (Unknown)
Fridayani, Helen Dian (Unknown)



Article Info

Publish Date
26 Oct 2024

Abstract

Smart government is a modern concept that prioritises efficiency, service innovation, and increased effectiveness by integrating with advances in digital technology. This research aims to determine how the smart government concept is implemented in Indonesia. This research uses descriptive qualitative research methods by utilising secondary data sources.  Based on the results of the study, it can be shown that the application of the smart government concept in Indonesia has been going well, as evidenced by the many innovations in government services. These innovations include applications launched by the government to improve its services to the community. The implementation of smart government in Indonesia has also seen a significant increase in government. However, it still encounters classic problems such as the slow response of government services, the lack of quality human resources, and uneven facilities and infrastructure. The implementation of smart government in Indonesia has also seen a significant increase. However, the Indonesian government still faces classic problems such as the slow response of government services, the lack of quality human resources, and uneven facilities and infrastructure.

Copyrights © 2024






Journal Info

Abbrev

jkpp

Publisher

Subject

Public Health Social Sciences

Description

Publisia: Jurnal Ilmu Administrasi Publik, with registered numbers ISSN 2541-2515 (print) and 2541-2035 (online) is a multidisciplinary journal published by the Public Administration Department - Faculty of Social and Political Sciences, University of Merdeka Malang. The purpose of this publication ...