Asia Pacific Journal of Management and Education
Vol 7, No 1 (2024): March 2024

The Influence of Electronic Word of Mouth (eWOM) in Enhancing the Program Registration Applicants of a Youth Organization

Susiana Nur Safitri (Universitas Pembangunan Nasional Veteran Yogyakarta)
Sultan Sultan (Universitas Pembangunan Nasional Veteran Yogyakarta)



Article Info

Publish Date
20 Mar 2024

Abstract

The study explores the impact of electronic word-of-mouth (e-WOM) on the decision-making process of registering for the AIESEC 2021 program. Conducted using a quantitative survey method, the research applies marketing communication theory to understand the influence of e-WOM on consumer behavior. Surveying 75 registrants from the UPN "Veteran" Yogyakarta class of 2021, the findings reveal a significant and robust positive correlation (0.797) between e-WOM and registration decisions, as confirmed by the Product Moment Correlation Test. Additionally, the statistical significance of this relationship is supported by the t Test (p 0.05), with the F Test indicating that e-WOM contributes significantly to decision-making, accounting for 62.9% of the variance. However, 37.1% of decision-making factors remain unexplored. These results highlight the pivotal role of e-WOM in shaping consumer decisions, particularly in the context of registering for programs such as JOIN AIESEC 2021. Understanding and leveraging e-WOM can thus be crucial for organizations seeking to enhance their marketing strategies and attract participants to their programs.

Copyrights © 2024






Journal Info

Abbrev

APJME

Publisher

Subject

Education Languange, Linguistic, Communication & Media Other

Description

APJME aims to feature narrative, theoretical, and empirically-based research articles relevant to management and education area. We also strive to develop a better understanding on education as well as management fields. APJME has a mission to be carried out which is to bring up the latest topic ...