Asia Pacific Journal of Management and Education
Vol 7, No 2 (2024): July 2024

How Does Social Media Contribute to Improve Business Performance for Streaming Service?

Tan, Lay Hong (Unknown)
Hazarika, Anurag (Unknown)
Ahmad Tamizi, Nur Farah Alyaa (Unknown)
Ahmad Nazri, Nur Arniesya (Unknown)
Mat Fuzi, Nur Athirah (Unknown)
Saxena, Pranjal (Unknown)
Mohd Affandi, Nur Farhana (Unknown)



Article Info

Publish Date
20 Jul 2024

Abstract

In a rapidly evolving technological landscape, organizations are constantly seeking innovative strategies to enhance performance and connect with their target audience. One such platform gaining traction is TikTok, a social media network particularly popular among young people. Recognizing its potential, businesses are exploring how TikTok can foster brand awareness and cultivate deeper consumer engagement. This study investigates whether factors like internet consumption patterns, social influence on TikTok, perceived value of TikTok content for Netflix, and trust in Netflix as a brand contribute to its performance. Interestingly, through a survey administered to 151 participants, the research suggests that internet consumption is the primary driver, with social influence, perceived usefulness, and trust on TikTok not having a statistically significant impact on Netflix's performance. This study suggests that for Netflix, user engagement with its content is the crucial factor on TikTok, not relying on influencer marketing or specific content value perceptions. Future research should explore content formats, user interaction strategies, and audience segmentation techniques to maximize user engagement with Netflix content on the platform.

Copyrights © 2024






Journal Info

Abbrev

APJME

Publisher

Subject

Education Languange, Linguistic, Communication & Media Other

Description

APJME aims to feature narrative, theoretical, and empirically-based research articles relevant to management and education area. We also strive to develop a better understanding on education as well as management fields. APJME has a mission to be carried out which is to bring up the latest topic ...