Indonesian Journal on Data Science
Vol. 2 No. 2 (2024): Indonesian Journal On Data Science

ANALLISIS PERBANDINGAN METODE FUZZY MAMDANI DAN FUZZY TSUKAMOTO DALAM MENGUKUR KEPUASAN PENDUDUK TERHADAP KINERJA PEGAWAI DI NEGERI ALLANG

Upuy, Doms (Unknown)
Saidu , Rusnian Isfahami (Unknown)
Salamena , Gieska Nataly (Unknown)
Juma , Arman (Unknown)
Lopumeten, Jesica (Unknown)
Palembang, Citra Fathia (Unknown)



Article Info

Publish Date
25 Nov 2024

Abstract

The aim of this research is to evaluate the level of population satisfaction with employee performance in Allaug State. The Fuzzy Mamdani and Fuzzy Tsukamoto methods are used to process qualitative and quantitative data. This study involved a survey of 100 Allaug State residents, using a questionnaire covering various aspects of public service. The research results show that the Fuzzy Tsukamoto method produces a higher level of population satisfaction compared to the Fuzzy Mamdani method. Further analysis reveals that factors such as service speed, employee friendliness, and procedural efficiency have a significant influence on satisfaction levels. This research also identifies areas that need improvement in public services in Allaug State. The implications of these findings are discussed in the context of improving government service quality and community welfare.

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Journal Info

Abbrev

ijds

Publisher

Subject

Computer Science & IT

Description

Indonesian Journal of Data Science (IJDS) adalah Jurnal ilmiah yang memuat hasil penelitian pada ranah data science (Ilmu Data). Cangkupan jurnal meliputi: 1. Big Data 2. Machine Learning 3. Data Mining 4. Deep Learning 5. Artificial ...