Technology and Society Perspectives (TACIT)
Vol 2 No 3 (2024): November 2024

Analysis of the Impact of ChatGPT Usage and Digital Competence on the Development of Innovative Ideas in MSME Management

Cahyono, Puguh (Unknown)
Aisya, Nur (Unknown)
Kurnia, Auliah Riska (Unknown)
Abdillah, Ikhlas (Unknown)
Syihab, A. Alwi (Unknown)



Article Info

Publish Date
30 Nov 2024

Abstract

The development of digital technology has transformed various aspects of life, including the business and management sectors. ChatGPT, a natural language-based artificial intelligence model, has significant potential in assisting MSMEs in managing various aspects of their business. This study aims to provide a deeper understanding of the impact of ChatGPT usage and digital competence on the development of innovative ideas in MSME management. This research is a literature review with a qualitative approach. Data were collected from scholarly articles published on Google Scholar from 2018 to 2024. The study results indicate that the use of ChatGPT and the enhancement of digital competence have a significant impact on the development of innovative ideas in MSME management. Through case studies of Warung Pintar, Go-Food, TaniHub, and Tokopedia, it is evident that digital technology and artificial intelligence can improve operational efficiency, expand market reach, and increase customer satisfaction. Adequate digital competence enables entrepreneurs to maximize the use of this technology, resulting in relevant and beneficial innovations for their businesses.

Copyrights © 2024






Journal Info

Abbrev

tacit

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

Description

Technology and Society Perspectives (TACIT) is a reputable academic journal that serves as a platform for the comprehensive exploration of the intricate interplay between technology and society. Through its rigorous examination of this relationship, TACIT offers insightful analyses, encourages ...