Jurnal Cakrawala Ilmiah
Vol. 4 No. 2: Oktober 2024

UPAYA PERLINDUNGAN HUKUM PADA KONSUMEN DALAM TRANSAKSI E-COMMERCE

Munazar Umar (Unknown)



Article Info

Publish Date
25 Oct 2024

Abstract

The swift advancement of information technology has changed how transactions are conducted through e-commerce, bringing both advantages and new challenges concerning consumer protection. In these transactions, consumers often find themselves in a precarious position, dealing with issues like uncertainty about product quality, shipping delays, and threats to the security of their personal data. Implementing legal safeguards that cover transaction security, transparency of product information, and mechanisms for dispute resolution is crucial. In Indonesia, Law No. 8 of 1999 on Consumer Protection and Government Regulation No. 80 of 2019 provide the legal framework; however, these regulations still face implementation challenges. Consequently, it is essential for the government, businesses, and consumers to collaborate and enhance education to increase awareness of consumer rights. Furthermore, technology plays a vital role in establishing a secure and transparent e-commerce environment.

Copyrights © 2024






Journal Info

Abbrev

JCI

Publisher

Subject

Humanities Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

Description

Digitalisasi eknomi menembus batas wilayah negara dan kedaulatan ekonomi yang dapat saja menjadi peluang atau ancaman. Digitalisasi tidak bisa dihindari, tetap permsalahan utamanya adalah bagaimana negara ini harus dapat merumuskan kebijakan agar masyarakat kita jangan hanya menjadi sapi perahan ...