PENG: Jurnal Ekonomi dan Manajemen
Vol. 2 No. 2 (2025): Juli: Development Economics and Regular Economics

Pengaruh Sistem Pembayaran Non Tunai dan Potongan Harga Terhadap Kepuasan Konsumen Produk Wardah di Aster Kosmetik Malang

Pawestri Raharsiwi, Giga (Unknown)
Rachmi, Asminah (Unknown)
Nurtjahjani, Fullchis (Unknown)



Article Info

Publish Date
14 Nov 2024

Abstract

The rapidly growing business requires businessmen to be able to compete with competitors to maintain their business. Noticed to customer’s satisfaction can be a factor in maintaining business.Using cashless payment systems and providing price discounts can be measure of consumer’s satisfaction. The aim of this research is to analyze the cashless payment system and price discounts on consumer’s satisfaction on Wardah products at Aster Cosmetics Malang. This research uses quantitative. Data from the research was collected through a questionnarie and used a purposive sampling technique with 100 people as respondents. The data was analyzed using multiple linear regression formulae with t-test and F-test. The results of this research were that the cashless payment system had not influence on customer’s satisfaction and the price discounts had a positive influence on customer’s satisfaction. Cashless payment systems and price discounts simultaneously had an influence on customer’s satisfaction. With these results, Aster Cosmetics Malang can simplify the cashless payment systems process and extend the price discounts periode, especially for Wardah products to increase consumer’s satisfaction.

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Journal Info

Abbrev

peng

Publisher

Subject

Economics, Econometrics & Finance

Description

Mengusung moto "Sinergi Pengetahuan untuk Kemajuan Ekonomi" adalah jurnal peer-review yang fokus di bidang Ekonomi Murni, Kependidikan Ekonomi, Manajemen, Kewirausahaan, Akuntansi, Ekonomi Islam dan bidang lainnya yang relevan dengan ekonomi yang belum pernah dipublikasikan dalam jurnal ...