Jurnal Desain Interior
Vol 9, No 2 (2024)

Kajian Space Syntax pada Penelitian Kantor BPJS Kesehatan Cabang Utama Bandung

Khuzaimah, Alifah Nuhaa (Telkom University)
Hanafiah, Ully Irma Maulina (Telkom University)
Faril Nanda, Rexha Septine (Telkom University)



Article Info

Publish Date
16 Oct 2024

Abstract

ABSTRACTThe BPJS office serves as a place for administrative activities and public services related to social security programs in Indonesia. The BPJS Kesehatan office, specifically, plays a crucial role in providing services related to health insurance and social security. The importance of delivering excellent services is paramount to meet the needs and satisfaction of the public. However, issues regarding the quality of public services in Indonesia have influenced public opinions about the services provided by BPJS. To address these issues, the research employs a space syntax approach to analyze the spatial relationships between adjacent spaces and identify the connectivity of spaces, both direct and indirect. The applied methodology involves surveys and observations, with data being analyzed by referencing previous research. The primary objective of the research is to analyze the spatial configuration, including the elements of interior design, in the BPJS Kesehatan office. The anticipated outcomes of this research are expected to serve as a valuable reference and contribute to further studies by other researchers. By gaining insights into the spatial configuration and interior elements, it is hoped that the research findings will provide a basis for improvements in the quality of public services at BPJS Kesehatan. This research also aims to be a foundation for future investigations in this field.

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Journal Info

Abbrev

jdi

Publisher

Subject

Arts Humanities Civil Engineering, Building, Construction & Architecture Social Sciences

Description

Jurnal Desain Interior (pISSN 2527-2853 eISSN 2549-2985) menerima artikel penelitian penuh di bidang desain interior dan lingkupnya dari bidang subjek sebagai berikut: Sejarah Desain, Sejarah Interior, Budaya Visual Interior, Metodologi Desain, Proses Desain, Wacana Desain, Desain Interior dan ...