Perceptions of the Use of Quick Response Code Indonesian Standard (QRIS) for Payment and its Impact on Consumer Behavior

Cakra Wirabuana (Universitas Indonesia)
Ridwan Marbanie (Universitas Indonesia)
Dana Indra Sensuse (Universitas Indonesia)
Deden Sumirat Hidayat (National Research and Innovation Agency)
Erisva Hakiki Purwaningsih (Universitas Indonesia)

Jurnal Sistem Informasi
Vol. 20 No. 2 (2024): Jurnal Sistem Informasi (Journal of Information System)

Currently the use of cash payments is starting to change to a simpler payment method to non-cash transactions, it is supported by digital payment technology that is developing very quickly. One of the payment methods that can be used through smartphones is using QR codes as a way of payment. Using a qualitative approach, this study aims to analyze the influence of usability, ease of use, and trust factors on consumer acceptance of QR and its impact on purchasing behavior through a qualitative approach. The results of this study will contribute to the development of digital payments, especially based on the resulting perceptions and their impact on purchasing behavior.