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Perceptions of the Use of Quick Response Code Indonesian Standard (QRIS) for Payment and its Impact on Consumer Behavior Cakra Wirabuana; Ridwan Marbanie; Dana Indra Sensuse; Deden Sumirat Hidayat; Erisva Hakiki Purwaningsih
Jurnal Sistem Informasi Vol. 20 No. 2 (2024): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21609/jsi.v20i2.1416

Abstract

Currently the use of cash payments is starting to change to a simpler payment method to non-cash transactions, it is supported by digital payment technology that is developing very quickly. One of the payment methods that can be used through smartphones is using QR codes as a way of payment. Using a qualitative approach, this study aims to analyze the influence of usability, ease of use, and trust factors on consumer acceptance of QR and its impact on purchasing behavior through a qualitative approach. The results of this study will contribute to the development of digital payments, especially based on the resulting perceptions and their impact on purchasing behavior.
KM Implementation in Banking Sector: A Systematic Literature Review Ridwan Marbanie; Faiz Rizqullah Pratama; Dana Indra Sensuse; Imairi Eitiveni; Deden Sumirat Hidayat
Eduvest - Journal of Universal Studies Vol. 6 No. 2 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i2.52151

Abstract

This study aims to comprehensively understand the application of knowledge management (KM) in the financial sector through a systematic literature review (SLR) technique. We analyzed 46 papers systematically selected from various academic databases, representing various aspects of KM applicable to the financial sector, including implementation strategies, drivers, and barriers of implementation. Using the SLR approach, we identified, evaluated, and synthesized findings from the relevant literature to produce a clear picture of how KM is applied in organizations, particularly the finance and banking sector. This research delves deeply into how internal and external factors influence the success of KM implementation, including information technology, organizational culture, leadership, and regulation. From this analysis, we identified key strategies that can facilitate effective KM implementation in the financial sector, including IT capacity building, change management, and a strong internal communication strategy. The results suggest that KM plays a critical role in improving the performance, innovation, and sustainability of the financial sector through optimizing knowledge management and utilization. Moreover, a combination of adequate technological support, an organizational culture that supports knowledge sharing, and visionary leadership are key to overcoming barriers and maximizing KM success in the financial sector. This research provides valuable insights for stakeholders in the financial sector to design and implement effective KM strategies, while paving the way for further research on KM optimization in the face of dynamic financial sector challenges.