Jurnal Abdimas Bina Bangsa
Vol. 5 No. 2 (2024): Jurnal Abdimas Bina Bangsa

TINGKAT KEPUASAN PASIEN DALAM PELAYANAN KEFARMASIAN DI RUMAH SAKIT: SEBUAH NARRATIVE LITERATURE REVIEW

Reihana, Elza (Unknown)
Wahyuningsih, Sri (Unknown)

Article Info

Publish Date
09 Sep 2024

Abstract

The purpose of this study was to analyze the level of patient satisfaction in pharmaceutical services in hospitals. The research method used is a literature study or literature review with a narrative study approach from several accredited journals and articles that meet the screening criteria. This literature study was conducted through a search for scientific publications between 2018-2023 using the google schollar website, sage pub journal, and international journal websites. A total of 15 national and international journals matched the criteria and themes discussed in the literature review. The results found from this research are that the positive experience experienced by patients when visiting or seeking treatment will influence the level of patient satisfaction in pharmaceutical services.

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Journal Info
Jurnal Abdimas Bina Bangsa
Website

Abbrev

jabb

Publisher

Universitas Bina Bangsa

Subject

Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

Description

Jurnal Abdimas Bina Bangsa (JABB) teregistrasi dengan nomor p-ISSN: 2722-936X dan e-ISSN: 2722-9394. Merupakan Jurnal yang berisi artikel-artikel ilmiah yang meliputi bidang Pengabdian kepada Masyarakat yang dikelola oleh Lembaga Penelitian dan Pengabdian pada Masyarakat (LP2M) Universitas Bina ...