Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes
2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy

Digital Transformation in the Bureaucracy of Kuningan Regency: Achieving Efficient and Transparent Public Services

Kamila, Nabila (Unknown)
Buchari, Rd Ahmad (Unknown)
Widianingsih, Ida (Unknown)
Abdillah, Abdillah (Unknown)



Article Info

Publish Date
21 Nov 2024

Abstract

This study examines the role of digital transformation in enhancing bureaucratic efficiency and transparency in Kuningan Regency. As public expectations for faster, more transparent services grow, the local government is adopting various digital technologies, including e- government platforms, to improve service delivery. Using a case study methodology, this research assesses the implementation of digital tools in streamlining administrative processes and fostering better public access to government information. The findings indicate that while digital transformation has significantly increased operational efficiency, challenges such as digital literacy gaps, infrastructural constraints, and resistance to technological change continue to hinder full adoption. The study concludes by recommending targeted policy interventions to overcome these obstacles, ensuring that digital governance not only increases service efficiency but also strengthens accountability and trust in the public administration of Kuningan. This paper contributes to the understanding of how local governments in developing regions can effectively implement digital reforms to modernize bureaucracy and meet the demands of a digital age.

Copyrights © 2024






Journal Info

Abbrev

proceedings

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Over the last ten years, the world has been gripped by rapid, wide ranging changes. The world today is a society that is experiencing and living a new world order, which many today refer to as the “global and digital society”. Rapid advancements in information technology have made territorial ...